One thing I can’t seem to shake off is this unsolicited postal mail asking me to renew my domains with registrars and resellers. Yesterday I received three letters in the post. Two were from the “Domain Renewal Group” and one was from the “WorldWideWeb Register”.

I have uploaded a high resolution image of the Domain Renewal Group letter (936k jpg) as well as the WorldWideWeb Register letter (1.7meg jpg). Of course, I have removed some of the identifying information from them.

The Domain Renewal Group letter was printed on paper that’s a big bigger than standard A4, whereas the WorldWideWeb Register used very thin quality A4 sized paper, kind of like the old credit card receipt paper.

Domain Renewal Group

The terms and conditions are in tiny little print and are extremely difficult to read. In fact, you might need a magnifying class to read it properly. Here are some interesting paragraphs:

“If lawsuit(s) are threatened: If we are sued or threatened with lawsuit in connection with Service(s) provided to you, we may turn to you to indemnify us and hold us harmless from the claims and expenses……”

“You warrant that your use of our services is not going go subject us to any claim(s). You further agree to indemnify, defend and hold harmless us and applicable registry administrator(s)…..and all such parties‘ directors, officers, employees and agents from and against any and all claims, damages, liabilities, costs and expenses…….”

“All fees are non-refundable, in whole or in part, even if your domain name registration is suspended, cancelled or transferred prior to the end of your then current registration term, unless this Agreement specifically provides for a refund.”

When it comes to renewal costs they are VERY expensive - AU$40 to renew a .com for 1 year! They also suggest other names - in my case for .org and .biz at AU$75 each!

WorldWideWeb Register

Their letter tends to focus on the “Updating of your data:” which is the subtitle of the letter.

The letter was sent to my mailing address, but I didn’t own the domain name that it mentioned. The letter had a generic “company name” as the owner. When I checked the domain name, using whois, it was registered to a different owner.

The first line of their letter reads:

“We kindly ask you to update your subscription ensuring that you include your correct data, thus allowing all Internet users to contact you without any problem. In the attached document, you will find basic data about your company, which you should check in order to avoid publication of private websites.”

Apart from the sentence, not actually making sense - I wonder how many people would receive this letter, see that their details are wrong and then provide the correct information. The other interesting thing is that the domain name they mentioned was a .com.au. Traditionally the underlying registry data for .com.au has been hidden away. Perhaps this is a way to obtain that data, domain by domain?

An extract from page two of the letter reads “The applicant must correctly supply their information so that the contracted company may include it in the relevant editions of the World Web Company Register on CD-Rom, as well as in its Internet database…..”

The next page reads “…. I give GT@P - Guia Telefax Anuario Profesional, S.L. the order to publish my company data in the next three annual editions of its Web Company Register, both on the Internet (www.webcompanyregister.com) and on CD-Rom. The total cost per edition of the service contracted …… is 877 euros.”

Wow, so I pay you 877 euro to have my personal details appear in your database! Where do I sign?

Tags: domain name, domain name renewal, Domain Renewal Group, privacy protection, renew domain name, security, whois, WorldWideWeb Register